All-round needs of the customers. The customer service center of Dalian Sunlight Company will provide you with accurate, prompt, efficient, and quality service. Build Sunlight Brand, keep Sunlight Quality, and carry forward the spirit of honest is the service tenet of our ,national customer cente.
The following are the services in detail.
I. Provide technical support in the application field of our products.
1.Guide and answer the questions about our equipment technique.
2.djustment and installation instruction and technical staff training.
II. Customer Information Processing
1.Customer Consultation Information Processing
2.Customer Complaint Information Processing
3.Customer Degree of Satisfaction Investigation Information
4.Customer Degree of Loyalty Feedback Information
III. Carry out Sunlight Products Quality Tracking Survey and Information Feedback.
IIII. Handle accidents caused by the product quality in time.
V. Provide the head office, branches, and customers with all kinds of services and assist them to finish the information transfer process.
VI. Lead the service representatives of the head office and branches to serve the customers better.
VII. Train and provide engineering technical staffs for the branches at any time to help them solve the application technical problems during operation.
VIII. Provide the branches with all kinds of related engineering information at regular intervals and help them with the bidding.
IX. Set up customer files and record them into the data-base of our company.
X. Provide the distributors with assorted sale service of related products.
Build Sunlight Brand Keep Sunlight Quality. Carry forward the spirit of honest. Provide you with considerate service.
 Provide the customers with full-scale technical training and support.
 Provide you with specific explanation of the arrangement of the pipe equipments’ fittings and spare parts and professional knowledge.
 Provide all kinds of service before, during, and after sale.
Service Flow Chart
Service Hotline ：+86-411-84790222
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